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Customer Satisfaction Survey

1. How would you rate the vacuum expertise of the Kurt J. Lesker Company?

1 Novice

2 3 4 5 6 7 8 9

10 Expert

N/A N/A

2. How well do our products and services meet your expected technical requirements?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A

Optional Comments:

3. How would you rate your E-commerce / overall website experience with KJLC?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A N/A

Optional Comments:

4. How does our pricing serve you when comparing KJLC to the competition?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A N/A

Optional Comments:

5. How does our delivery serve you when comparing KJLC to the competition?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A N/A

Optional Comments:

6. When phoning KJLC how satisfied are you with the service you receive?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A N/A

Optional Comments:

7. How would you rate the overall quality of your relationship with KJLC considering all your experience with us?

1 Poor

2 3 4 5 6 7 8 9

10 Excellent

N/A N/A

Optional Comments:

8. Is the Kurt J. Lesker Company your primary vacuum partner?

Yes No

Why or why not? (Optional)

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